Application Form For Sales Representative

WE’RE HIRING

We’ll be accepting applicants till 10pm from the moment you are seeing this. Be sure to apply before then.
 
WORKING HOURS (MONDAY-SATURDAY) 
 ✅From 7:30AM – 6PM with breaks in-between. 
✅✅SUNDAYS (From 2pm – 6pm) optional
Note: Sundays are not so busy, you can always go about your activities. All you need to do is to close customers within the stipulated time.
 
Everything is done online. This is not a marathon. All that is needed is to respond to messages, call customers, and follow-ups when the need arises 
Answer This Question…

Are you an extremely motivated person who loves helping people and serving others with your unique skills?

Do you get excited about turning every inquiries and leads into sales?

Are you passionate about great customer service, communication and persuasive sales?

Are you the kind of person who thrives on meeting targets and closing sales?

Are you ready to use your communication skills, customer service skills and sales closing skills to serve customers, drive growth and hit daily sales goals?

If so, we are looking for YOU to join our sales team at MIRAGOLD NG

 

The purpose of this role is to deliver an outstanding customer service and sales experience at MIRAGOLD NG which is an indigenous E-commerce company that sells to customers within Nigeria.

 You’ll help customers take action — placing orders, handling inquiries, resolving concerns, and ensuring their orders get delivered — by providing timely, helpful, and friendly service across calls, chats, and DMs. 

Doing this will directly contribute to revenue growth for the company by product purchases, referrals & brand goodwill.

Every day, you will have the opportunity to provide prospects & clients with a positive and high-quality experience.

The Customer Service Rep/sales representative is responsible for responding to DMs on our social media platforms, receiving phone calls and calling customers, interacting with delivery agents to ensure delivery is done on time, respond to comments, inquiries, and messages on our office line.

You’ll have the ability to swiftly gain customer confidence and trust – with your voice.

With this in mind, you’re the type of person that has the ability to provide clear information, handle objections, and assist customers from first contact to final delivery which directly impacts our revenue through product purchases, customer referrals, and improved brand reputation.

The position is partly proactive and partly reactive meaning you must be responsive, fast-thinking, and highly dependable

You need to be actively online and swiftly responsive to attend to DMs, customers/delivery Partners whenever your attention is needed (indeed time is very essential because any minute lost translates to loss of money…)

 
 
 Qualifications:
 
At MIRAGOLD NG, we value work ethic, positive attitude, and past results you’ve delivered significantly more than your degree (or lack thereof), GPA, etc.

Have you delivered results in a similar role in the past? If so, that’s what we’re looking for… We’re not interested in your school degree – we’re interested in your results.

That being said, feel free to apply even if you don’t “tick the boxes” below. Just be sure to mention that in your application + why we should consider you.

 
 Required:
 
Love to “wow” customers by optimizing what’s in place and designing processes/systems that are repeatable at scale.
Experience communicating with upwards of 50+ customers per day on social media DMs and via phone calls
 

Airtime and Data allowance is available for you to call our customers and chat with them

Ability to influence prospects and clients to take desired actions.

Focus on root issues, and fix them, instead of embracing band-aid solutions.

Integrity, self-awareness, and adaptability.

Excellent interpersonal and communication skills (verbal and written)

Have experience using Google Drive, Email, Google suite(Docs, sheet, meet etc). Must be computer literate

Preferred:
 
At least 1 Year of Sales Experience at a company that has an online or offline presence.
 
Or
 
Experience in an online business environment while dealing with closing prospects, leads, and ensuring client satisfaction.
 
Or
 
Actively Participated in an Online Digital Marketing Course
The Pay:
 
Payment Structure is a base monthly salary plus commissions, bonuses and allowance.
 
Base Salary is 100,000
 
Hitting weekly target of 60% delivery rate consistently for a month attracts a bonus of 20,000.
 
Successful delivered upsell orders attracts a commission of 1000 per delivered upsell
 
Hitting monthly sales targets attracts sales bonus of 1% to be shared among all staff members
 
On average, we record monthly messages from prospective customers of about 3000 or more AND 300 to 500 or more monthly orders from our website.
 
With our customized closing script plus your skills, we believe you can earn up to 150,000 – 200,000 naira or more
 
Note that you have a target of at least 60% successful delivery rate to be termed pass mark score…
 
If you exceed 60%, then extra monetary bonuses are applied ….
 
MIRAGOLD NG adopts this system of payment as it promotes efficiency and offers you more commission and bonuses which is directly proportional to effort you put. Hence the more efforts you make, the more commission…
 
One of our staff earned up to 100k commission because she smashed her records…
 
You too can do it because we will guide and teach you on how best to handle our customers.
 
Just be willing to learn and implement.

We have a whole host of benefits to help you enjoy work to the full.

 
Instructions:
 
 
Fill the form below carefully.
 

Do not use AI of any sort to respond to the questions. Using ChatGPT, Meta AI, Grok, Perplexity, Gemini and the likes automatically disqualifies you.

We are looking for those with real world experiences. Thank you.